shipping 

free shipping on all orders over $200 - use discount code FREESHIP200 at the checkout

shipping will take 2-10 business days from date of purchase. 

if you do not receive your order within 11 business days please contact us via email, info@ivylane.com.au

shipping is subject to stock availability.

within australia only - for any overseas shipping enquires please contact us via email, info@ivylane.com.au


returns policy

the following policies are in accordance with the australian competition and consumer commission. please contact us at info@ivylane.com.au regarding returns.

you are entitled to a refund or exchange if you have received an incorrect or faulty product, subject to a receipt of proof of purchase. all goods will be inspected on return.

you can exchange a product of the same or greater value within 14 days of purchase however no credit will be given for an item of a lesser value.

no refund is given for change of mind. you are not entitled to return or exchange any sale items.